Commerce Confidential

Dissecting the Consumer Data Dynamic

Gorilla Group Season 1 Episode 10

For marketing, strategy, and the customer experience, consumer data is important for both brands and retailers. But there are major differences in access and context. Explore the history of consumer data, where we are now, and where we’re going with Tom Corey, VP Consulting Services at Wunderman Thompson. Engagement, loyalty and transparency are key for both.